Privacy Policy

At Lunaply, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you use Lunaply, we may collect the following information:

  • Personal Information: Name, email address, shipping and billing information, phone number, and payment details when you make a purchase.
  • Account Information: Login credentials, order history, and preferences if you create an account.
  • Non-Personal Information: Browser type, device information, IP address, pages visited, and browsing behavior to improve our website experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and payment.
  • Communicate with you regarding your orders, promotions, and updates.
  • Improve our website, products, and services.
  • Protect against fraud and unauthorized activity.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted third parties only when necessary to:

  • Process payments and fulfill orders.
  • Provide shipping and delivery services.
  • Comply with legal requirements or enforce our policies.

4. Cookies & Tracking

Lunaply uses cookies and similar technologies to:

  • Enhance website functionality.
  • Analyze website traffic and user behavior.
  • Personalize your experience with recommendations and promotions.

You can manage or disable cookies through your browser settings, though some features may be affected.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption for sensitive data. While we strive to protect your data, no online service can guarantee 100% security.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications.
  • Request a copy of the information we hold about you.

To exercise these rights, contact us at support@lunaply.com.

7. Children’s Privacy

Lunaply’s website and products are intended for children over 3 years old, but we do not knowingly collect personal information from children under 13. If we become aware of such data collection, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page. We encourage you to review this page regularly.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Email: support@lunaply.com